Archives: Case Studies

  • Ensuring AI Readiness with Data-Driven Process Intelligence

    Ensuring AI Readiness with Data-Driven Process Intelligence

    About this Project

    • Client: The world’s leading semiconductor IP designer, powering 95% of smartphones and driving innovation in AI, automotive, and cloud. 

    • Industry: Semiconductor & Technology 
    • Focus Area: AI Readiness for Procure-to-Pay (P2P)

    The Challenge

    Our client, a global leader in semiconductor IP, sought to accelerate its digital transformation by launching ambitious AI and automation initiatives. The company recognized that the success of these projects depended on the health and quality of their underlying data and processes. They needed a clear, objective assessment of their existing P2P workflow before committing to large-scale AI investments. 

    Leadership faced critical questions: 

    • Was the current P2P process consistent enough to be a reliable input for AI? 
    • Where did data quality issues and process bottlenecks exist?
    • Which areas were the most promising for automation, and which would just automate existing inefficiencies? 

    A wrong decision could lead to failed projects, wasted resources, and skepticism around future AI investments. Leadership needed facts and a clear readiness roadmap, not assumptions. 

    Why FUTUROOT?

    The client needed data-driven clarity to ensure AI and automation success. FUTUROOT delivered by:

    • Replacing Assumptions with Facts — Revealed inefficiencies and data quality issues.
    • Measuring Readiness — Provided an objective Automation Readiness Score.
    • Prioritizing Opportunities — Highlighted tasks with the highest automation ROI.
    • Enabling Evidence-Based Decisions — Gave leadership confidence to invest in AI initiatives.

    This approach turned AI readiness into a fact-based, actionable strategy, ensuring higher success rates for upcoming automation projects.

    Our Approach: Anchored in Data, Not Assumptions 

    FUTUROOT’s approach combined process mining, KPI analysis, and automation readiness scoring to provide a clear, data-driven roadmap for AI and automation success. 

    Bottleneck Analysis
    FUTUROOT mapped the full end-to-end process, revealing bottlenecks like manual approvals and duplicated data entry, quantifying a 40% reduction in cross-region execution differences, and providing a clear list of fix-first priorities before AI implementation.

    KPI Management
    FUTUROOT was used to define and monitor key performance indicators essential for successful automation, including invoice processing cycle times, touchless invoice rates, and error rates. This included improvements in vendor master accuracy (82% → 96%), conformance to standard process paths (68% → 88%), and reduction of AP exception rates (22% → 10%). This established a baseline allowing leadership to measure improvement with evidence, rather than opinion. 

    FR Anaytics
    FUTUROOT analyzed the client’s P2P process and data to generate a comprehensive Automation Readiness Score. This quantitative metric provided a clear, objective benchmark that leadership could use to assess the viability of their AI plans and communicate progress. 

    Business Case Management
    Findings were integrated into a comprehensive roadmap. FUTUROOT helped the client identify and prioritize the most impactful automation opportunities, quantifying the potential time and cost savings. This included identifying that 35% of AP tasks were automation-ready, representing up to 9,000 hours in annual savings. The result was a sequenced, fact-based AI strategy, not a leap of faith.

    Business Outcomes Delivered

    FUTUROOT transformed what could have been a fragmented, assumption-driven process into a clear, evidence-backed set of actionable outcomes:

    14%
    Improvement in
    Master Data Quality

    Vendor records reached 96% accuracy, improving overall data reliability.

    20%
    Increase in
    Process Conformance

    Workflow standardisation strengthened, ensuring more consistent operations.

    50%
    Reduction in
    AP Exceptions

    Exception rates dropped from 22% to 10%, reducing manual interventions and errors.

    35%
    Increase in
    Automation Potential

    AP activities flagged for automation unlocked ~9,000 hours of potential annual savings.

    37%
    Increase in
    AI Readiness Score

    The improvement from 62 to 85, boosted leadership confidence in upcoming automation initiatives.

  • Driving ROI with Data-Driven Platform Rationalisation

    Driving ROI with Data-Driven Platform Rationalisation

    About this Project

    • Client: Fortune 500 life sciences leader, serving labs and healthcare in 150+ countries. 
    • Industry: Global Science Services 
    • Focus Area: Digital Product ROI & Rationalisation

    The Challenge

    Our client, a global leader in scientific services, had invested in a diverse portfolio of SaaS platforms for Procurement (P2P), Accounts Payable (AP), Order-to-Cash (O2C), and more. With significant capital and resources committed, leadership faced a critical challenge: how to accurately measure the return on these investments. 

    Leadership faced critical questions: 

    • Which platforms were truly being used as intended? 
    • Were the promised efficiencies and cost savings being realized? 
    • Was there overlap and redundancy in the toolset? 
    • Could the company justify continued spending on every platform—or was it time to rationalize and optimise?  

    A lack of visibility risked continued investment in low-value tools, missed opportunities for cost savings, and a fragmented digital environment. They needed a fact-based approach, moving beyond assumptions to confirm the tangible ROI of each platform.

    Why FUTUROOT?

    Traditional methods—user surveys, manual audits, consultant-driven assessments—were too subjective and incomplete. Our client required objective, system-level insights into digital platform usage and outcomes. 

    FUTUROOT delivered exactly that through a system-agnostic process mining approach, connecting directly to event logs across all SaaS platforms. This enabled them to:

    • Track actual usage of each digital tool 
    • Conduct quantifiable ROI analysis 
    • Confirm the real impact of digital investments on P2P, AP, and O2C processes 

    Our Approach: Anchored in Data, Not Assumptions 

    Using FUTUROOT’s advanced toolset, the client gained a transparent understanding of their ERP landscape: 

    Variant Explorer and Process Explorer
    Mapped process variations across SaaS platforms, showing how identical processes like procure-to-pay were executed and providing clear metrics on usage, costs, and adoption.

    FR Analytics
    Established measurable success metrics for each platform. Created KPI-based ROI dashboards to quantify both current performance and improvement potential. 

    Business Case Management
    Assessed ROI across all platforms. Flagged underutilized tools for rationalization. Outlined a roadmap for optimising the digital portfolio and retiring low-value systems.   

    Business Inputs
    Integrated SaaS licensing and cost data. Directly correlated usage with financial investment. Created a transparent link between adoption and expenditure.

    Business Outcomes Delivered

    FUTUROOT transformed what could have been a fragmented, assumption-driven process into a clear, evidence-backed set of actionable outcomes:

    58%
    Active Usage and Transparent ROI Insights

    Leaders gained clear visibility into platform performance, revealing that only 58% of OCR features were used and highlighting low-value modules for removal.

    $1.2M
    Annual Savings and
    Optimized Digital Investments

    Redundant systems were consolidated, saving $1.2M annually by retiring non-essential CRM add-ons and duplicate tools.

    82%
    Adoption Rate and
    Stronger System Utilization

    Adoption of critical platforms rose sharply, while procurement automation increased to 70% of POs processed straight-through.

    50%
    Faster Cycles and
    Operational Efficiency Gains

    Invoice processing time halved from 14 to 7 days, and OCR errors dropped by 40%, saving 2,500 manual hours each year.

    1.8x
    ROI Uplift and
    Improved Platform Performance

    Clear ROI tracking enabled better investment focus — the OCR platform achieved 2.5x ROI, driving overall digital ROI up by 1.8x.

  • Driving Fact-Based SAP S/4HANA Optimisation

    Driving Fact-Based SAP S/4HANA Optimisation

    About this Project

    • Client: A top 10 global generics and specialty medicines producer, operating in more than 100 countries and supplying markets across the U.S., Europe, and emerging economies.
    • Industry: Pharmaceuticals 
    • Focus Area: SAP S/4HANA Healthcheck Across Procure-to-Pay (P2P), Accounts Payable (AP), and Order-to-Cash (O2C) 

    The Challenge

    A global pharmaceutical company, operating in 100+ countries had been running on SAP S/4HANA for four years. With a new CIO in place, leadership wanted to re-assess whether the company was truly maximizing its ERP investment. 

    The team needed facts, not opinions. The questions emerging were: 

    • Are core processes like P2P, AP and O2C, aligned with SAP best practices? 
    • Which features of SAP S/4HANA are sitting idle? 
    • Where are bottlenecks and risks slowing us down? 
    • And what’s the real ROI on the investment so far? 

    Traditional review methods like workshops and static audits couldn’t answer those questions with confidence. Our client required a fact-based, system-driven health check that could replace subjective debate with data-driven evidence. 

    Why FUTUROOT?

    FUTUROOT applied process mining directly to the client’s SAP S/4HANA event logs, creating an end-to-end, transparent view of how processes ran — step by step, variant by variant. 
    This approach empowered our client to: 

    • Check real adoption against SAP Scope Items and industry standards. Not just “what should happen,” but “what actually happens.” 
    • Spot gaps & Drill into root causes– inefficiencies, unused features, and policy deviations – that erode value 
    • Build a business case with quantified impact. Benchmark performance against industry and SAP standards to measure true process health and quantify improvement opportunities in terms of time, cost, and control impact. 

    In short, FUTUROOT replaced assumption with evidence, eliminating debate and enabling decisive action. 

    Our Approach:

    Using FUTUROOT’s advanced process Analytics Suite, we executed a structured SAP health check in four focus areas:

    Conformance Checking

    Lupin’s P2P, AP, and O2C processes were mapped against SAP Scope Items and BPMN “ideal” processes to provide a clear view of operations. The analysis revealed deviations like missing steps, redundant hand-offs, manual workarounds, and policy breaches. By establishing a defensible baseline of “what should happen versus what actually happens,” leadership could prioritize fixes and implement targeted, precise process improvements.

    Root Cause Analysis

    Exceptions and deviations were analysed across vendors, customers, plants, document types, approval chains, and posting behaviors. This uncovered specific causes of delays, rework, and inefficiency, including vendor combinations, master-data issues, and complex approval processes. The insights were then translated into actionable improvements, such as configuration changes, master-data cleanup, training, and governance enhancements.

    KPI Management

    KPIs reflecting best practice adoption—such as touchless transaction rates, cycle times, rework, and exception handling—were defined to measure performance. The analysis provided clear visibility into where best practices were followed and where inefficient or non-standard variants prevailed. This enabled quantification of gaps, setting of measurable targets, and continuous monitoring of improvements.

    Business Case Management

    Identified gaps and KPI deviations were translated into projected time, cost, and control benefits. This revealed tangible opportunities from underutilised features, tighter controls, and streamlined configurations. The insights enabled a prioritised optimisation roadmap with quantified ROI, supporting both technology and business objectives.

    Business Outcomes Delivered

    The SAP S/4HANA health check with FUTUROOT delivered clear, tangible business benefits: 

    25%
    Reduction in Projected ERP Migration Effort

    This equated to an estimated £500K program cost saving.

    25%
    Cross-System Process Mismatches Identified

    Which were all able to then be resolved before blueprinting.

    65%
    Finance and Procurement Workflows Mapped

    As common across ERP systems, driving faster harmonisation.

    25%
    Reduction in
    Order-to-Case Deviations

    The reduction was achieve through standardised workflow design.

  • Driving Fact-Based ERP Harmonisation After a Major Acquisition

    Driving Fact-Based ERP Harmonisation After a Major Acquisition

    About this Project

    • Client: A global manufacturer of power solutions, 
integrating systems after a major acquisition. 

    • Industry: Power Solutions

    • Focus Area: ERP Consolidation During Acquisition

    The Challenge

    A global leader in power solutions, faced a significant integration challenge following its acquisition of a UK-based manufacturing subsidiary

    Leadership needed clarity on key questions: 

    • Are local teams executing HQ’s standardised process, or are deviations common? 
    • Which countries demonstrate higher efficiency, and what are they doing differently? 
    • Where do compliance risks, inefficiencies, and bottlenecks remain hidden? 
    • How can best practices be identified, validated, and scaled company-wide? 

    Without a data-driven, objective view into these processes, our client risked inefficiency, inconsistent compliance, and missed opportunities for collaboration across borders. 

    Why FUTUROOT?

    Traditional consulting methods for ERP harmonization — workshops, interviews, and assumption-driven modelling — were too slow and subjective. The client required fact-based, system-level insights directly from their systems 
to make a confident decision.

    FUTUROOT delivered exactly that — a system-agnostic process mining approach, using real event logs from both Oracle NetSuite and SAP. This enabled them to: 

    • Processes that had quietly drifted far from SAP best pract
    • Approval layers and manual steps that dragged down cycle times. 
    • Redundancies that added cost without adding value. 

    For the first time, the team had a shared fact base. Debates stopped revolving around opinions and started focusing on evidence. That shift in perspective became the anchor for their migration strategy — pragmatic, data-driven, and built on truth. 

    Our Approach:

    Using FUTUROOT’s advanced toolset, the client gained a transparent understanding of their ERP landscape: 

    Variant Explorer
    All process variations across both ERP systems were mapped, revealing differences in how identical processes—like P2P were executed between the US (Oracle) and the UK (SAP). This enabled clear comparison and filtering by system, geography, and business unit.

    Process Comparison
    We conducted a side-by-side comparison of Oracle and SAP process flows, highlighting key differences such as approval hierarchies, invoice-processing steps, and cycle times.

    KPI Management
    We established measurable success metrics for consolidation—such as invoice processing times, order-to-cash cycle efficiency, automation levels, and error rates—and quantified both current inefficiencies and future improvement potential.

    Conformance Checking
    We benchmarked both ERPs against defined target rules, flagging missing activities, duplicated handoffs, and redundant workflows in real time, while also identifying valuable practices from SAP that should be preserved post-merger.

    Business Case Management
    We integrated the findings into a comprehensive roadmap that outlined harmonisation scenarios, quantified cost savings, and defined ROI, delivering a fact-based recommendation backed by data rather than opinion.

    Business Outcomes Delivered

    FUTUROOT transformed what could have been a prolonged, high-risk guesswork 
exercise into a rapid, evidence-backed strategic decision:  

    25%
    Reduction in Projected ERP Migration Effort

    This equated to an estimated £500K program cost saving. 

    25%
    Cross-System Process Mismatches Identified

    Which were all able to then be resolved before blueprinting.

    65%
    Finance and Procurement Workflows Mapped

    As common across ERP systems, driving faster harmonization. 

    25%
    Reduction in
    Order-to-Case Deviations

    The reduction was achieve through standardised workflow design

  • Standardising Global Operations with Data-Driven Process Intelligence

    Standardising Global Operations with Data-Driven Process Intelligence

    About this Project

    • Client: A global top-10 brewer from Turkey, spanning Europe, Central Asia, and the Middle East
    • Industry: Beverages (Multinational FMCG) 
    • Focus Area: Global Process Benchmarking & Standardization Across Countries (P2P, AP, O2C) 

    The Challenge: Inconsistent Ways of Working Across Borders 

    As a leading beverage group with operations in multiple countries faced a challenge common to global enterprises: inconsistency and lack of transparency between headquarters (HQ) and local operations. Each country had developed its own approach to Procure-to-Pay (P2P), Accounts Payable (AP), and Order-to-Cash (O2C). 

    Leadership needed clarity on key questions: 

    • Are local teams executing HQ’s standardised process, or are deviations common? 
    • Which countries demonstrate higher efficiency, and what are they doing differently? 
    • Where do compliance risks, inefficiencies, and bottlenecks remain hidden? 
    • How can best practices be identified, validated, and scaled company-wide? 

    Without a data-driven, objective view into these processes, our client risked inefficiency, inconsistent compliance, and missed opportunities for collaboration across borders. 

    Why FUTUROOT?

    Earlier attempts at benchmarking relied on anecdotal input and static reports, which lacked rigour and depth. The client required a platform that could: 

    Leadership needed clarity on key questions: 

    • Connect directly to operational data across all territories and systems. 
    • Provide real-time, quantitative comparisons of process performance by geography. 
    • Benchmark each country’s execution objectively against HQ’s “golden standard.” 
    • Surface best practices and deviations instantly to guide improvement. 

    FUTUROOT offered process mining and analytics tools purpose-built for this challenge, enabling a rigorous, scalable, and transparent approach to global process harmonisation.  

    Our Approach:

    Using FUTUROOT’ we did:

    Dimension-Based Benchmarking
    By connecting to data sources across all countries, FUTUROOT mapped end-to-end P2P, AP, and O2C processes per market, providing clear comparisons of cycle times, throughput, automation rates, and process variants. Global dashboards offered instant scorecards of efficiency and standardisation, allowing teams to focus improvement where it mattered most. As a result, PO creation cycle times dropped from 9.2 days to 5.8, as markets adopted proven best practices and harmonised their ways of working.

    Conformance Checking
    FUTUROOT’s visual overlays and KPI comparisons highlighted top-performing geographies and surfaced local innovations worth scaling such as streamlined approval flows and higher automation rates. Side-by-side process views enabled knowledge transfer and rapid rollout of the most effective variants across the network.   

    Standardised KPI Management
    A single global dashboard was introduced to define, monitor, and track KPIs—creating one language of performance and replacing subjective reporting with hard data. Core metrics included Average P2P Cycle Time, Touchless Invoice Rate, and On-Time Delivery %. This unified view drove immediate impact: invoice processing deviations fell from 30% to 12% across subsidiaries, reinforcing global consistency and accountability..   



    Best Practice Identification
    Headquarters’ ideal process model was loaded into the platform to run automated checks against real-world execution. Deviations were flagged instantly, producing conformance scores and violation metrics for each country. This data replaced anecdotal debate with factual compliance measurement—raising process conformance from 78% to 92% in Poland and from 85% to 95% in Turkey after standardisation.   

    Cross-country Standardisation Index
    By closing performance gaps between subsidiaries, variance in OTC order-fulfilment lead times fell by 40%—delivering a more consistent and predictable customer experience across markets. 

    Workforce Analytics
    Resource utilisation was analysed to expose workload imbalances, bottlenecks, and opportunities for targeted training or redeployment. Automation readiness assessments revealed that 30% of AP transactions could be automated, unlocking projected annual savings of €1.2 million and freeing teams for higher-value work.  

    Business Outcomes Delivered

    FUTUROOT transformed a fragmented, inconsistent global operation into a unified, evidence-based performance improvement journey — driving measurable efficiency, compliance, and collaboration across regions.

    20%
    Higher Global Process Conformance 

    Standardized operations improved alignment with global best practices, strengthening overall process reliability.

    35%
    Faster Cycles and
    Reduced PO Lead Times

    Cycle times for PO creation and approval shortened significantly, improving procurement efficiency across regions.

    18%
    Fewer Exceptions and
    Improved Invoice Accuracy

    Fewer invoice discrepancies reduced rework and enhanced compliance within the Accounts Payable process.

    40%
    Variance Reduction
    and Consistent O2C Fulfilment

    Variance in O2C lead times across subsidiaries dropped sharply, enabling consistent global service levels.

  • Fact-Based Inventory Process Discovery

    Fact-Based Inventory Process Discovery

    About this Project

    • Client: Global enterprise in Food & Beverage Distribution
    • Industry: Food & Beverage Distribution
    • Focus Area: SAP Vistex Implementation – Inventory Management

    The Challenge

    The client, a leading European food service distributor, embarked on a critical project to implement SAP Vistex. However, the company faced a significant hurdle: its existing inventory management system was over 20 years old. Due to its age and extensive use, no one in the organization had a complete, accurate understanding of all the real-world inventory scenarios that had developed over time

    Decades of accumulated complexity created serious questions for leadership: 

    • How could they ensure a smooth and controlled transformation without full visibility into their current processes?
    • What were the actual process flows and variations in inventory movement?
    • Which of the numerous inventory movement types were truly active, and which were obsolete legacy configurations?
    • How did these hidden processes impact forecasting models and business operations? 

    A lack of factual insights could lead to unnecessary customization, wasted testing, and major disruptions during the SAP Vistex rollout. Leadership needed objectivity, clarity, and factual insights — not assumptions or guesswork.

    Why FUTUROOT?

    The client faced a 20-year-old, complex inventory system with limited visibility, making a controlled SAP Vistex transformation risky. FUTUROOT delivered clarity, speed, and confidence by: 

    FUTUROOT delivered clarity, speed, and confidence by:

    • Uncovering Hidden Processes — Revealed all active and inactive inventory movement types.
    • Quantifying Variants — Mapped 87 scenarios versus 12 known, enabling harmonization.
    • Reducing Risk and Waste — Highlighted redundant processes and unnecessary testing.
    • Providing a Fact-Based Roadmap — Delivered dashboards and actionable metrics for data-driven decisions.

    This approach transformed what could have been a lengthy, high-risk inventory transformation into a rapid, evidence-backed, and controlled process.

    Our Approach: 

    Using FUTUROOT’s advanced toolset, the client gained a transparent understanding of their inventory management landscape:

    Process Explorer

    Analysed 98% of all inventory transactions, distinguishing active from inactive movement types. This eliminated obsolete processes, reducing unnecessary customisation, testing effort, and risk.

    Variant Explorer

    The analysis identified 87 inventory variants versus 12 previously known, enabling harmonization, cutting 45% of redundancies, and providing full visibility into all processes.

    KPI Analysis

    Addressing bottlenecks cut exception rates from 22% to 9% and reduced stock reconciliation cycle times by 30%. Process frequency was quantified and linked to forecasting, enabling data-driven updates.

    FUTUROOT Analytics 

    FUTUROOT integrated findings into interactive dashboards, presenting process variations, movement types, and key KPIs in a clear, executive-friendly view.

    Additional Impact

    Retiring 15% of inactive material codes improved data cleanliness, while reducing test case volume by 35% saved six weeks of UAT effort.

    Business Outcomes Delivered

    FUTUROOT transformed what could have been a prolonged, high-risk guesswork 
exercise into a rapid, evidence-backed strategic decision:  

    87%
    Inventory Scenarios Mapped

    All active and inactive inventory scenarios were identified, providing a complete, fact-based blueprint for transformation..

    45%
    Redundant Process Reduction

    Harmonisation eliminated nearly half of unnecessary process variants, reducing complexity and risk.

    30%
    Faster Cycle Times

    Stock reconciliation and inventory processes were streamlined cutting cycle times from 10 to 7 days.

    35%
    Reduced Test Case Volume

    UAT effort was reduced by over a third, saving six weeks of testing and accelerating the rollout..

  • Driving Fact-Based Accounts Payable Automation

    Driving Fact-Based Accounts Payable Automation

    About this Project

    • Client: Global leader in specialty insurance distribution and niche risk solutions
    • Industry: Insurance & Specialty Services 
    • Focus Area: Automation Roadmap Across Accounts Payable (AP)

    The Challenge

    Our Client, a global specialty insurance firm, faced a significant challenge in its Accounts Payable process. The company operated with multiple AP company codes and a high volume of manual activities across territories, all running on SAP. 

    Leadership knew inefficiencies existed—but they lacked the objective data to pinpoint which specific, rule-based tasks were ripe for automation, and where the potential impact was greatest. They faced critical questions:

    • Which repetitive tasks were most suitable for automation across territories? 
    • What was the quantifiable potential for efficiency gains, cost savings, and error reduction? 
    • How could they build a clear, prioritised automation roadmap across different business units? 

    Without system-based evidence, automation risked becoming another costly, assumption-driven initiative. 

    Why FUTUROOT?

    The client needed more than high-level assumptions — they required data-driven clarity to identify automation opportunities and quantify impact.

    FUTUROOT delivered by:

    • Revealing Automation Hotspots — Identified repetitive, rule-based AP tasks across company codes and territories that were ripe for automation.
    • Quantifying Resource Savings — Measured manual effort and error-prone steps to prioritize initiatives with the highest ROI.
    • Exposing Process Bottlenecks — Highlighted delays and handoffs in AP workflows that slowed invoice processing and increased risk.
    • Providing a Fact-Based Business Case — Quantified potential improvements in cycle times, error reduction, and cost savings to guide investment decisions.

    This approach transformed the initiative from a speculative, assumption-driven effort into a clear, evidence-backed automation strategy, giving leadership confidence that resources would be invested where the greatest impact could be achieved.

    Our Approach: Anchored in Data, Not Assumptions 

    Using FUTUROOT’s advanced automation readiness toolkit, our client gained a transparent, multi-level view of their AP landscape: 

    Variant Explorer
    Cross-Code & Territory Analysis – Analysed process variations across company codes and geographies. This revealed how identical tasks (e.g., invoice processing) were executed differently and pinpointed where repetitive, rule-based tasks were most prevalent. Leadership could filter and compare data by territory or unit, ensuring automation opportunities were scalable, not siloed. 

    Workforce Analytics
    Manual Effort Hotspots – Mapped where human time and effort were consumed most heavily. This provided a clear picture of the “automation sweet spots”—the steps where automation would free up the most resources and reduce error-prone manual work.  

    FR Analytics & Business Case Calculators
    Quantified ROI – Established measurable success metrics (processing times, error rates, cycle efficiency). Quantified both current inefficiencies and future improvement potential, giving leadership a robust, fact-based business case to guide investment.   


    Bottleneck Analysis
    Cycle Acceleration – Visualised where delays occurred in the AP workflow, exposing handoffs and process steps that created cycle-time drag. These became prime targets for automation to accelerate end-to-end processing.

    Business Outcomes Delivered

    FUTUROOT transformed what could have been a prolonged, high-risk guesswork 
exercise into a rapid, evidence-backed strategic decision:  

    42%
    Automation-Ready Invoices

    Process mining revealed 42% of AP postings were ready for automation, doubling straight-through processing from 35% to 70%.

    2.5K
    Hours of
    Reduced Manual Workload

    Automation of repetitive invoice checks eliminated low-value tasks, freeing teams to focus on strategic activities.

    45%
    Error and Exception Reduction

    AP error rates dropped by 45%, eliminating thousands of correction tickets and reducing rework.

    50%
    Faster Invoice Cycles

    Processing time was cut from 12 days to 6 days, accelerating end-to-end AP workflows.

    $1M
    Cost Savings from Automation

    Automation delivered $1.5M in annual savings by reducing manual workload and improving process efficiency.

  • Simplifying Processes Before Digital Transformation

    Simplifying Processes Before Digital Transformation

    About this Project

    • Client: A Diversified Agribusiness Enterprise
    • Industry: Agriculture
    • Focus Area: Pre-Migration Process Optimization

    The Challenge

    A leading agribusiness enterprise was preparing for a critical transformation: migrating from SAP ECC to SAP S/4HANA within 12 months.

    The leadership team faced pressing questions:

    • How closely do current ECC processes align with S/4HANA best practices?
    • Which inefficiencies and redundancies risk being carried into the new system?
    • What optimisations could reduce migration complexity and accelerate adoption?

    A “lift and shift” approach was not an option. Without clarity, the company risked replicating old inefficiencies in a modern system—leading to ballooning costs, extended timelines, and major post-migration disruption.

    Why FUTUROOT?

    The leadership team wasn’t interested in another round of workshops or consultant slide decks. They had already lived with years of incremental fixes and workarounds in ECC. What they needed was clarity — an unfiltered view of how their processes actually ran, and the courage to decide which of those habits should carry forward into S/4HANA, and which should be left behind.

    FUTUROOT provided exactly that. By plugging directly into ECC’s event logs, it replaced assumptions with facts and delivered a side-by-side reality check:

    • Processes that had quietly drifted far from SAP best practice.
    • Approval layers and manual steps that dragged down cycle times.
    • Redundancies that added cost without adding value.

    For the first time, the team had a shared fact base. Debates stopped revolving around opinions and started focusing on evidence. That shift in perspective became the anchor for their migration strategy — pragmatic, data-driven, and built on truth.

    Our Approach:

    Using FUTUROOT’s advanced toolset, the organization gained a clear, comparative view of their ECC environment against S/4HANA best practices.

    Conformance Checking
    Benchmarked ECC processes against S/4HANA reference models, flagging deviations, missing steps, and redundant activities.

    KPI Analysis
    ECC processes were benchmarked against S/4HANA reference models, revealing deviations, missing steps, and redundant activities.

    Ideal Process Management
    S/4HANA “ideal” process flows were applied as the target blueprint, enabling teams to actively prepare for new ways of working before migration.

    Root Cause Diagnostics:
    Delays were pinpointed to manual interventions, approvals, or outdated workflows. Redundancies that could be eliminated were also identified.

    Business Outcomes Delivered

    Using FUTUROOT’s advanced toolset, the organisation gained a clear, comparative view of their ECC environment against S/4HANA best practices.

    99%
    Fewer Process Variants

    Redundant process flows were eliminated early — reducing complexity from 120 to 45 P2P variants and simplifying the migration landscape.

    27%
    Custom Code Reduction

    Unnecessary Z-codes were retired ahead of migration, lowering technical debt and minimising rework during S/4HANA adoption.

    25%
    Faster Cycle Times

    Invoice approval durations dropped from 10 days to 7.5 days, reflecting more efficient, standardized workflows ready for the new system. 

    19%
    Lower Migration Effort

    With inefficiencies resolved upfront, overall migration workload and testing scope were reduced — saving roughly two months of project time.

  • Driving Post-Go-Live Process Standardisation

    Driving Post-Go-Live Process Standardisation

    About this Project

    • Client: Global enterprise in Renewable Energy
    • Industry: Renewable Energy
    • Focus Area: Process Standardisation & Simplification post SAP S/4HANA Implementation

    The Challenge

    Following a major SAP S/4HANA implementation, the client faced a critical challenge. While the system was live, individual business units continued to execute core processes like Procure-to-Pay (P2P) and Accounts Payable (AP) in their own ways.

    This created serious questions for leadership:  

    • How could they ensure all units were adhering to the new, standardized SAP workflows? 
    • Where did hidden redundancies and non-value-adding steps exist? 
    • What were the measurable benefits of standardisation? 
    • How could they prepare for future integration with other portfolio companies?   

    The risk was a delayed return on investment from the ERP and a lack of process consistency that could hinder future growth. Leadership needed an objective, data-driven way to move from “go-live” to “optimised.” 

    Why FUTUROOT?

    Traditional post-implementation optimisation methods—audits, interviews, and assumption-based analysis—were too slow and subjective. The client needed a fact-based approach to see exactly how their new system was being used.

    FUTUROOT delivered a system-agnostic process mining solution that leveraged SAP S/4HANA event logs to:

    • Reveal actual execution of core processes across units
    • Identify deviations from best practices and surface inefficiencies
    • Quantify the business case for standardisation and link it to ROI
    • Establish a harmonised baseline for future integrations

    Our Approach: Anchored in Data, Not Assumptions 

    Using FUTUROOT’s advanced toolset, the client gained a transparent understanding of their process landscape: 

    Process Explorer & Dimensional Analysis
    Mapped and visualised all P2P and AP process variations across the company. This exposed how identical processes were executed differently across units—revealing hidden redundancies and opportunities to simplify. 140 Order-to-Cash variants were reduced to 55, a 61% harmonisation.

    Conformance Checking
    Post-go-live processes were validated against SAP best practices, providing a clear, real-time view of compliance across the organisation. Deviations were flagged, highlighting where business units were straying from the designed standards. This allowed leadership to take targeted actions, resulting in conformance improving from 68% to 92% across AP and O2C processes.

    KPI Management
    Monitored cycle times, automation rates, and error rates in real time, creating a living dashboard of process performance. Invoice processing cycle times fell by 30% (from 10 days to 7 days). AP exception rates dropped from 24% to 11%. Variance in procurement cycle times across entities was reduced by 45%.

    Business Case Management
    Compiled all findings into a practical roadmap, quantifying harmonisation benefits—cost savings, efficiency gains, and governance improvements—so leadership could prioritise and fund initiatives. Finance process costs were reduced by 15%, saving £750K annually, and the integration readiness score improved from 64 to 88.

    Business Outcomes Delivered

    With FUTUROOT, the client turned its post-go-live phase into a source of measurable business value:

    61%
    Reduction in Process Variants

    Process variations were harmonized, achieving 92% conformance to SAP standards.

    31%
    Faster Invoice Cycles

    Invoice processing times improved, and AP exceptions dropped by 13%.

    15%
    Operational Cost Savings

    Standardization and automation delivered £750K in annual savings.

    45%
    Variance Reduction Across Units

    Cross-unit performance improved, ensuring more consistent operations.

    88
    Integration Readiness Score

    Readiness for future portfolio integrations strengthened, reducing risk and accelerating scale.