Organisational Mining

Driving Compliance and Employee Performance with Organisational Mining

Organisational mining is a FUTUROOT feature that enables business analysts, process owners, and key stakeholders to gain a deep understanding of the interactions and collaborations between different users in an organisation.

See How User Collaborations Impact Performance and Compliance

Organisational Mining helps ensure that employees are performing their roles as defined and in line with Governance, Risk, and Compliance (GRC) requirements.

The feature provides a holistic view of the organization’s workflow and is particularly useful for conformance checking, ensuring that there are no violations or discrepancies in the process.

Organisational Mining

This is done by assigning colours to different activities; for instance, green indicates a genuine activity, while red highlights a potentially incorrect activity. The feature helps organisations to identify discrepancies and to ensure that users are following the four-eye principle, segregation of duties, and other fundamental principles of GRC

Potential use cases where organisational Mining can be applied include:

Detecting Fraudulent Activities

You can use organisational Mining to identify fraudulent activities in financial services. By analyzing user interactions, the feature can uncover instances where employees have collaborated to commit fraud for example by circumventing the four-eye principle.

Ensuring Compliance with Regulations

One of the potential organisational Mining applications is securing compliance with regulations such as the General Data Protection Regulation (GDPR). By analyzing user interactions, the feature can identify instances where employees have accessed personal data that they are not authorized to access.

Enhancing Employee Performance

Businesses can leverage organisational Mining to optimize employee performance by analysing user interactions and identifying bottlenecks or inefficiencies in the process. For example, the feature can identify instances where employees are spending an excessive amount of time on

certain activities, or where there are delays in handoffs between employees. Process owners or business analysts can then use this insight to streamline the process and improve performance

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