Supplier Management
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Supplier Management:
Elevated by Process Intelligence
Supplier Management is the discipline of shaping and stewarding supplier relationships, so they deliver reliably, compliantly, and at the right cost. The aim is not just to buy well, but also to build a resilient value network where performance is visible, risks are contained early, and improvement is continuous.
Even strong procurement teams experience friction when execution is hindered by silos. The symptoms show up in late lines, quality escapes, and opaque escalations, while the root causes stay buried in day-to-day workflows.
Common operational challenges include:
- Inconsistent performance erodes delivery promises and product quality.
- Low visibility into compliance against contract terms and SLAs.
- Concentration risk from over-reliance on a narrow supplier base.
- Thin, lagging data that makes fair comparison and timely action difficult.
How FUTUROOT Delivers on the KPIs That Matter
Supplier performance is a process outcome. Process mining reconstructs the real flow from your system events, exposing where time, cost, and risk accumulate, so you can correct course with precision.
FUTUROOT turns process mining into a day-to-day advantage—closing the loop between insight and action. Most tools collect evidence, but FUTUROOT is like your very own Sherlock Holmes: connecting seemingly unrelated clues in real time, recognizing threats the moment they enter your supply chain, and alerting you to the right resources to neutralise them.
With FUTUROOT, you get:
- Unified dashboards for holistic supplier evaluation.
- Automated alerts for exceptions and delays.
- Live process mining for continuous diagnostics.
- Supplier segmentation to reduce risk and
spark innovation.
| Supplier Stage | FUTUROOT Capability | KPI Impact |
|---|---|---|
| Selection & Onboarding | Measures onboarding cycle time, flags stalled approvals, and validates docs. | Improves onboarding efficiency and reduces risk. |
| Order Placement | Reveals delays in PO creation and missing confirmations before they bite. | Supplier Lead Time: Reduces average time from order placement to receipt. |
| Delivery Placement | Tracks promised vs. actual lead times; explains late deliveries with context. | On-Time Delivery Rate: Increases the percentage of deliveries made within the agreed window. |
| Quality & Compliance | Detects recurring defects and quality breaches, and vendor non-compliance with specifications. | Supplier Defect Rate: Reduces the percentage of goods failing quality checks. Contract Compliance Rate: Improves the percentage of transactions meeting agreed terms. |
| Performance Reviews | Ranks suppliers with transparent, comparable scores and trendlines on an intuitive dashboard. | Supplier Performance Score: Gives a composite index across quality, delivery, cost, and compliance. |
Related Resources
blog
Process Mining: An X-Ray to Transform Your Supply Chain Function
FUTUROOT’s process mining reveals hidden supply chain inefficiencies, enabling data-driven improvements that make operations agile, resilient, and self-optimising.
case study
Fact-Based Inventory Process Discovery
FUTUROOT provided full visibility into a 20-year-old inventory system for a European food distributor, mapping 87 scenarios, eliminating 45% of redundant processes, and enabling a rapid, fact-based SAP Vistex transformation.